TheraCom offers an alternative to engaging multiple vendors. Biotechnology and pharmaceutical manufacturers can choose from a valuable set of services to fit the unique needs of their product, in many cases enabling one-stop shopping for their necessary pre- through post-launch services.
- Support Center Services
- Distribution Coordination
- Phase IV observational Studies
- Assistance in fulfilling FDA mandates
- Risk map management
- Patient registry development
- Safety surveillance
- Provider education
- Patient education
- Sales force support and education
- Data management and reporting
- Services adapt to needs of product:
- Modification of support services to meet developing product needs
- Continuing managed care support
- Ongoing sales force education and training
- Development of new and ongoing marketing and communications efforts
- Development of compliance /persistency programs
TheraCom:
- Assists in the launch of new products by closing the gap from FDA approval to the patient…
- Acts on behalf of the manufacturer as the “central point of contact,” providing centralized call center and triage services…
- Provides expert reimbursement support to introduce a new product to payers and lay groundwork for formulary inclusion…
- Provides the nursing coordination and pharmacist support for a complete therapy management program…
- Provides reimbursement and medical information hotlines for patients and healthcare professionals…
- Develops and manages custom-designed compliance and persistency programs…
- Provides data and reporting services on a real time basis…
- Offers the highest level of customer service in support of manufacturer goals and objectives…